The 'Unlock lock' feature enables authorized users to unlock their locks/doors at anytime without having to generate a digital key. This feature is handy if you have infrequent visitors and you don’t want to generate a digital key and/or the end user does not have to download the digital keys app.
- Select smartlocks from the left side menu.
2. Click the padlock icon next to the smartlock you want to unlock and that lock will unlock (the end-user will need to press a physical wake up button on the lock for the unlock command to execute.
3. This unlock will feature in the events table (in addition to all other events, such as making the digital keys) as shown below.
NOTE: After you hit unlock, someone will need to be on site at the padlock to touch the ‘wake-up button’ on the lock (number 1 on the numberpad) which wakes it up, so the unlock can be executed.