General FAQ
We have a variety of NB-IoT smart locks available. Please check the FAQ's on each page for each smartlock for the specifics of door thickness, installa...
Thu, 8 Oct, 2020 at 2:04 PM
This depends on the type of NB-IoT smartlock you have/want. Please check the FAQ's on each page to get specific answers to this question.
Thu, 8 Oct, 2020 at 2:14 PM
For many our our NB-IoT smartlocks you can still use your metal key to open the door. Alternatively, you can also use a friend or neighbor’s phone to downlo...
Thu, 8 Oct, 2020 at 2:21 PM
You can see a list of countries and companies with Narrowband IoT networks below and at the GSM website here https://www.gsma.com/iot/mobile-iot-commercial-...
Fri, 26 Jun, 2020 at 11:12 AM
All of our NB-IoT smart locks operate on 4AA batteries and do not require mains power. Also we do not rely on any onsite equipment like Wi-Fi smart locks do...
Fri, 9 Oct, 2020 at 10:20 AM
You can log-on to your cloud-based account in the smart lock management software, anywhere with any device at digitalkeys.io, and remove access authorizatio...
Fri, 9 Oct, 2020 at 10:23 AM
Narrowband smartlocks battery life is about 2 years (4-6 unlocks a day). It will keep notifying you through app when batteries are low, and the lock will al...
Fri, 9 Oct, 2020 at 10:26 AM
Yes, there are connectivity costs to use our NB IoT smart padlocks on local telecommunication companies mobile networks. The locks connect to mobile network...
Fri, 9 Oct, 2020 at 10:33 AM
There are no limits to the amount of digital keys you can generate and share with others. You are in control of who you want to “authorize” and for how long...
Fri, 26 Jun, 2020 at 11:17 AM
You can manage as many NB-IoT smartlocks as possible on just the one account - there is no limite. This makes it easy to manage multiple properties and mult...
Fri, 9 Oct, 2020 at 10:36 AM